What to Expect at Your First Appointment
At Hands On Physical Therapy, we are committed to making your first appointment as comfortable and informative as possible. We focus on providing personalized care and a clear roadmap for your recovery. Here’s what you can expect during your initial visit in Massapequa, NY:
- Check-In: Upon arrival, our friendly front desk staff will assist you with registration. Please provide your insurance information and any relevant paperwork, such as medical reports or referrals.
- Comprehensive Evaluation: A licensed physical therapist will conduct a detailed assessment, reviewing your medical history, current condition, and recovery goals.
- Physical Examination: The therapist will evaluate your range of motion, strength, and movement patterns to better understand your condition.
- Treatment Plan Discussion: We’ll create a tailored treatment plan designed to meet your specific needs. Expect an initial focus on reducing discomfort and restoring mobility.
- Scheduling Follow-Up Sessions: We’ll schedule your next appointments and discuss how to optimize your recovery journey.
Have questions? Don’t hesitate to reach out before your visit!
Patient Info/Forms
Preparing for Your First Appointment
To ensure a seamless experience, we recommend the following steps before your appointment at Hands On Physical Therapy:
- Arrive Early: Plan to arrive 15 minutes before your appointment to complete any necessary paperwork.
- Bring Essential Documents: Don’t forget your photo ID, insurance card, and any medical documentation.
- Prepare Questions: Write down any questions you’d like to ask during your appointment.
- List Symptoms: Think about your symptoms, including when they began and what activities trigger or relieve them.
- Share Your Medical History: Provide details about previous treatments, surgeries, and medications.
The more information you share, the better we can tailor your care plan.

Patient Information
Direct Access to Physical Therapy
Did you know you can see a physical therapist without needing a referral? With Direct Access at Hands On Physical Therapy, you can start your recovery sooner without the extra steps.
Benefits of Direct Access:
- Time-Saving: Skip waiting for a doctor’s appointment.
- Cost-Effective: Avoid extra copays associated with specialist visits.
- Proven Satisfaction: Patients report higher satisfaction when seeking care through Direct Access.
Many private insurance plans cover Direct Access, but it’s always a good idea to check your coverage. Contact us if you need assistance verifying your benefits!
Payment Options
Insurance
Hands On Physical Therapy accepts a variety of health insurance policies. Below is a partial list of our in-network providers:
In Network:
- MVA Insurance
- Direct Billing
- WCB (Worker’s Comp)
- Medicare
- Empire Plan
Out of Network: Out-of-network doesn’t mean out-of-pocket—your insurance may still cover a significant portion.
- United Healthcare
- Aetna
- UMR
- GEHA
- Blue Cross / Blue Shield
- Cigna
- Magnacare
Please call our office to confirm your specific plan coverage.
Private Pay Options
For patients without insurance or those who have exhausted their benefits, we offer a private pay plan. Contact us today for more information on service rates and payment options!
Cash-Based Physical Therapy
At Hands On Physical Therapy, we prioritize your needs through a cash-based model, allowing for direct payment for services. This model offers several advantages:
- Improved Relationships: By cutting out insurance intermediaries, you can focus on your rehabilitation and results.
- Control Over Treatment: Therapists can tailor treatment based on your specific needs without insurance limitations.
- Simpler Billing: The billing process is straightforward, freeing up more time for therapy.
- Price Transparency: You’ll know upfront the cost of your treatment, aiding in better financial planning.
While some may prefer insurance coverage, we also provide services under that model for those who choose it.
Scheduling Your Appointment
Ready to get started on your recovery journey? Contact Hands On Physical Therapy today to book your appointment. Our friendly team will help you find a convenient time that fits your schedule. We are here to make the process smooth and hassle-free.
Next Steps After Your First Appointment
Following your initial visit, we’ll map out the next steps for your treatment plan. This includes scheduling follow-up sessions and ongoing support tailored to your needs. Our team is dedicated to helping you stay on track and achieve your goals.
Have questions or need assistance? Reach out anytime — we’re here to help.
Refer a Friend
Know someone in Massapequa, NY who could benefit from physical therapy? Share your positive experience! Simply fill out the referral form below, and we’ll reach out to provide information on how we can help them get started.

